Gainford Care Homes

Assistant Cook

Job Title: ASSISTANT COOK
Accountable To: HOME MANAGER

Job Summary:

To provide a qualitative standard of catering that meets the needs of each service user within the budget available.

Responsibilities:

To be aware of and ensure implementation of all Health and Hygiene Regulations relating to the provision of a service of the highest standards.
To assist the chef in the preparation and cooking of food, and to follow the planned menu which reflects a balanced diet, and incorporates the special needs of individuals where a specific type of diet is required e.g. diabetic, fat free.
To ensure the cleanliness of all catering/kitchen equipment and appliances is of a high standard as required by Environmental Health Regulation.
To ensure that the presentation of food is appetizing at all times, and the temperature is correct.
To assist with a systematic process of ordering food/beverage supplies and addresses the ordering/purchase of these with minimum delay and in consultation with the chef and home manager.
To attend in service training and educational sessions as required.
To ensure that the Fire, Health and Safety policies and procedures are known and implemented at all times both personally and other catering staff.

This job description may alter due to the changing needs of the service we are required to provide, and it is not an exhaustive list.

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Care Assistant

JOB TITLE: CARE ASSISTANT
ACCOUNTABLE TO: HOME MANAGER
RESPONSIBLE TO: Nurse/Senior in Charge of Duty

Job Summary

The post holder works to provide a supporting service to the Nurse in Charge.
Duties are described within the following helping roles of support assistant.

Maintaining a safe and homely environment for patients by housekeeping duties in the care areas and prevention of cross-infection.

Receiving and giving of information.

Working with and lending support to the qualified nurse carrying out planned care for individual patients.

CARE RESPONSIBILITIES
Personal and Social Care.

Participating in the preparation for the informal reception of the patient/resident at the time of admission.
Attending to the needs of carers/relatives of patients/residents and courteous reception of visitors in the Home.
Protecting patients/residents who are frail, unsteady when walking, disabled by poor vision or confusion from all types of accidents wherever possible.
Assisting patients/residents in the care of their personnel clothing and other possessions/valuables in accordance with the Home policies/procedures.
Knowing personal role at first aid level in resuscitation procedure.
Receiving and acting upon the instruction of the Nurse in Charge that may be spoken and/or written
Reporting to the Carer responsible for making the patient/residents care plan or the Nurse-in-charge at the time.
* information received from the patient/resident, family, friends etc., that seem important.
* any change noted in the patients usual condition.
* Information important to the patients comfort or emotional well being
* The patients/residents response to care given.
* Falls or other accidents
Maintaining confidentiality of information gained about patients/residents, discussing private information only with those responsible for their care.
Be consistent and warm in manner encouraging patients/residents to talk socially when they feel ready to do so, valuing the potential of the conversation.
Become involved in social and occupational activities with patients/residents as appropriate.
Support patients during escort duties, explaining routines and maintaining a positive approach.
Assist the patients who need help with personal hygiene, dressing and undressing activities.
* Care of the skin, nails, hair
* care of the mouth, teeth or dentures
* protection of the skin
* provide general comport
* storage of clothing and preparation for laundering
Help patients/residents who are confined to bed by appropriate means, comfort and safety.
Assist individuals who have continence problems understanding use of incontinence management and resources.
Disposal of waste products and cleaning wipes appropriately and safely.
Assisting in completing last office procedure with a qualified nurse.
Participate in personal care of patients/residents with due regard for acceptability to the patient/resident, preventing embarrassment, maintaining dignity, complying with established policies.

HOUSEKEEPING

Observing and prompting comfortable heating and tolerable noise levels within the Home.
Service meals to patients/residents.
* assisting with help or feeding
* assisting with choice when required
* record fluids taken when appropriate or directed
* comply with special diets, report appetite and intake
* prepare food and drinks as required
Maintain recommendations/procedures for food hygiene and food handling.
Having detailed understanding of fire hazards, sitting of appliances routine to be followed in the event of fire and evacuation process.
Assisting with tidiness in clinical areas, removal of used items of equipment, correct disposal of waste, soiled linen.
Assist Nurse in Charge or nominated Deputy in technical activities as required.
Preparing the personal space areas for patients/relatives before admission /after discharge, cleaning the beds etc.; and other items of equipment.
Replenishing patients/residents areas with towels, soap etc.; and identifying the need to replenish clinical stocks where holding levels are required.

CLERICAL/ADMINISTRATION

Listing patients/residents property on arrival or departure.
Noting, reporting and documenting damaged furnishings, conditioning of equipment, baths, showers or other appliances.
Assisting as necessary with written documentation associated with any aspect of patients/residents care-as supervised by Nurse in Charge.
Dealing promptly with telephone enquires and messages, communicating effectively with other members of the team.

ADDITIONAL RESPONSIBILITIES

Ensure medications are administered as per policy. All relevant documentation must be complete.
Participate/attend meetings, educational sessions, receive regular supervision from Officer in Charge.
Promote effective communication both within and outside the Home environment.
Participate in flexible duty patterns that promote effective 24 hour care of residents.

This job description may be altered subject to the needs of the service we are required to provide and is not exhaustive.

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Cook

Job Title: COOK
Accountable To: HOME MANAGER

Job Summary
To provide a qualitative standard of catering that meets the needs of each service user within the budget available.

Responsibilities

To be aware of and ensure implementation of all Health and Hygiene Regulations relating to the provision of a service of the highest standards
Effective menu planning that reflects a balanced diet, and incorporates the special needs of individuals where a specific type of diet is required e.g. diabetic, fat free.
To ensure the cleanliness of all catering/kitchen equipment and appliances is of a high standard as required by Environmental Health Regulations.
To ensure that the presentation of food is appetizing at all times, and the temperature is correct.
Formation of a catering policy with the Home Manager that provides a quality service at all times.
To implement a systematic process of ordering food/beverage supplies and addresses the ordering/purchase of these with minimum delay and in consultation with the home manager.
To attend in service training and educational sessions as required.
To ensure that the Fire, Health and Safety policies and procedures are known and implemented at all times both personally and by other catering/kitchen staff.
To plan duty rotas for kitchen and catering staff in consultation with the Home Manager in a timely way.

The above job description is not an exhaustive list of duties and may change due to the needs of services we provide.

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Deputy Manager

JOB TITLE: DEPUTY MANAGER
ACCOUNTABLE TO: HOME MANAGER
RESPONSIBLE TO: HOME MANAGER

JOB PURPOSE

To supervise the day to day running of the home for the elderly, providing for the care and welfare of the residents to the highest standards, under the general supervision of the Home Manager.

RESPONSIBILITIES

To provide the highest practicable standards of care of residents.

To provide for the physical and psychological needs and the continual spiritual, family and social life of the residents both within and outside the home.

To liaise with medical practitioners, care managers and other agencies in connection with the admission, discharge, transfer or death of the residents.

To promote and maintain good relationships with relatives of the residents and to offer advice, guidance and counselling to relatives as and when appropriate.

To assess the progress of residents and to directly maximise their independence levels, thereby enabling them to achieve their full potential.

To direct, organise, supervise and control staff and develop awareness and skills through staff meetings and individual supervision.

To participate in developing training for all staff.

To maintain a high standard of hygiene and cleanliness throughout the establishment.

Maintain proper records (including care plans)and ensure good communication within the home.

To ensure that adequate supplies and provisions are requisitioned.

To ensure that the proper control and recording of issued drugs and medicines as prescribed by medical practitioners is in accordance with the home policy.

To prepare residents to any changes to routine and lifestyle within the home.

To monitor nursing care procedures in accordance with company policy and recognised professional standards.

To investigate initial complaints and take action in accordance with the company policy.

To be involved in the recruitment of staff.

To be actively involved in staff meetings.

To be responsible for staff duty rota’s.

To ensure that Fire Regulations are complied with and to advise the company managers if there are of any risk.

To be on call on a rotational basis with the manager.

In the absence of the Home Manager

To ensure that effective induction, supervision and assessment of staff is carried out.

To manage all employees in the unit.

To have the overall responsibility of patients welfare, finances and company resources.

To be aware of all necessary documentation with regards to the Health Authority Registration & Inspection Unit and to be competent during their visits.

This job description is not exhaustive and other duties may be required of you.

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Domestic

Accountable To: Home Managaer

Job Summary:
To provide a qualitative standard of catering that meets the needs of each service user within the budget available.

Responsibilities:
To be aware of and ensure implementation of all Health and Hygiene Regulations relating to the provision of a service of the highest standards.

To assist the chef in the preparation and cooking of food, and to follow the planned menu which reflects a balanced diet, and incorporates the special needs of individuals where a specific type of diet is required e.g. diabetic, fat free.

To ensure the cleanliness of all catering/kitchen equipment and appliances is of a high standard as required by Environmental Health Regulation.

To ensure that the presentation of food is appetizing at all times, and the temperature is correct.

To assist with a systematic process of ordering food/beverage supplies and addresses the ordering/purchase of these with minimum delay and in consultation with the chef and home manager.

To attend in service training and educational sessions as required.

To ensure that the Fire, Health and Safety policies and procedures are known and implemented at all times by personally and other catering staff.

This job description may alter due to the changing needs of the service we are required to provide, and it is not an exhaustive list.

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General Assistant

JOB TITLE: DOMESTIC ASSISTANT
ACCOUNTABILITY: HOME MANAGER

Job Summary
To provide an effective and efficient standard of cleanliness ensuring the comfort and well being of residents/patients, staff and visitors within the Home environment.

Responsibilities

Implementation of a standard of cleanliness that is maintained throughout introduction of a systematic approach that is not intrusive to the daily care,
well being of comfort of patients/residents and other personnel.
To ensure the correct disposal methods are used for all waste emanating from within the home, and that Health and Safety, C.O.S.H.H. Regulations are implemented at all times.
Awareness of fire evacuation procedures are known and implemented as appropriate.
To Achieve the cleaning programmes within the allocated budget and constantly review the process to endure effectiveness/efficiency.
Ensure that any difficulties relating to cleaning, supply of cleaning agents etc., and maintenance of the Home are reported to the Home Manager or Deputy.
All the domestic duties associated with the patient and non-patient areas ensuring cleanliness and tidiness is evident, e.g. shampooing of carpets, cleaning of windows, changing of curtains etc.

The above job description is not an exhaustive

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Handy Person

JOB TITLE: HANDYPERSON
ACCOUNTABLE TO: HOME MANAGER
RESPONSIBLE: PERSON-IN-CHARGE of Duty

JOB SUMMARY
To provide a general maintenance service both internally and externally to the Home environment.

RESPONSIBILITIES

To maintain a high standard relating to the upkeep of the inner and outer buildings by undertaking general repairs, painting and general maintenance duties where required.
To be aware of Fire Procedure and Regulations. Checking fire alarms weekly and maintaining appropriate records.
Checking anf recording of water temperatures weekly, reporting any abnormalities to the Home Manager.
To be aware of Health & Safety, C.O.S.H.H. Regulations and ensure they are carried out at all times.
To assist with the transportation and storage of deliveries and supplies to the home.
To assist with transportation of residents for appointments.
To drive minibus for residents’ outings when required.
To carry out any additional duties as required by the Home Manager.

This job description may be altered subject to the needs of the service we are required to provide and is not exhaustive.

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Home Administrator

Job Title: Administrator
Responsible to: The Home Manager
Accountable to: Head Office

Job Purpose
Responsible for the day to day implementation of administrative procedures associated with effective management of the establishment.

Responsibilities
The reception of visitor’s to the home and assistance thereafter.

Processing of all incoming telephone calls, processing of all correspondence, receipt and despatch of all incoming/outgoing mail.

Diarising of appointments and typing/spreadsheets, typing/secretarial support as required by the Home Manager.

The general organisation and day to day operation of the administration office as directed by Head Office. To ensure that a systematic approach to all procedures within the responsibility of the Administration Office is in place, e.g. filing systems etc.

Personnel issues such as collection and summary of weekly timesheets, ensuring all necessary paperwork is sent to Head Office, i.e. sick notes, SMP info, etc. within the set deadlines.

Personnel files kept up to date, ensuring all relevant documents are received.

Collection, receipt and banking of all monies, completion of company records. Petty cash records and responsibility of cash float.

Records relating to residents’ expenditure of personal allowance and cash floats.

Stock control and purchase orders to replenish weekly stock levels.

Other duties associated with the administration and accounting procedures as directed by Head Office.

The above list will be subject to review depending upon the operational requirements of the establishment and is not exhaustive.

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Home Manager

Job Description
Job Title: HOME MANAGER
Responsible to: BOARD OF DIRECTORS

Job Purpose
To carry out company policy and to implement the requirements of the Care Quality Commission.

Job Summary
The post holder will be responsible for the day to day running of the unit. This will include standards of Service Users care, assessment and admission, staff management, budgetary control, implementation of Health & Safety procedures and ordering of supplies and provisions.

Principal Responsibilities
Service Users Care:

To decide whether or not the home is able to meet the personal care needs of any prospective Service User.

To ensure adequate arrangements for the introduction and reception of new Service Users are made.

To ensure emotional, spiritual medical and material needs of the Service Users are recognised, assessed and met.

To encourage the Service Users in the taking of decisions in matters that may affect their lifestyle.

To make or contribute to the assessment of the needs of each Service User in conjunction with the Service User, relevant professional agencies, and where
appropriate, the Service Users’ family, and to develop a care plan which provides a satisfactory quality of life for that person.

To promote relationships that would enable each Service User to participate in the life of the local community to the maximum of their ability.

To Implement and monitor nursing care procedures in accordance with company policy and recognised professional standards.

To ensure the provision of health care arrangements that may include the ordering, recording, and where appropriate, the administration of prescribed medication.

To investigate complaints and take appropriate action in accordance with company policy.

To ensure the provision of care including that which may be provided by a competent and caring relative and which may include terminal care, under the direction of the G.P.

Staff Matters

To recruit, appoint and deploy nursing and ancillary staff.

To manage all employees in the unit.

To maintain a professional relationship with all employees within the home.

To ensure that there is good communication with and between staff and to arrange and participate in staff meetings.

To ensure that effective induction, supervision and assessment of staff is carried out and that the training needs are identified and met.

To ensure that employment protection legislation is implemented.

To be responsible for the efficient running of the domestic character of the unit and will include the following tasks:
Planning menus with Service Users and staff,
Ensuring that the dietary needs of Service Users are met,
Ensuring that good standards of food presentation are maintained,
Ensuring that supplies are ordered,
Ensuring that good standards of hygiene and cleanliness are maintained.

Financial Accountability

To be actively involved in the budgetary control of resources.
To maintain records pertaining to financial performance and receipt of money.
Maximise income for home.
To monitor and utilise staff resources and to ensure agreed adherence to projected targets.

Premises
To ensure the security of the premises and implement a system that addresses any malfunction of the lighting, heating or emergency systems.
To ensure that the fire regulations are complied with and to advise the company managers if there are any areas of risk.
To ensure that legislation and regulations concerning environmental health, building control, planning and health and safety are complied with and to take action where required.

Records
To ensure that records required by the Care Standards Act 2000 and the Registered Authority are complied with and kept in a kept in a safe place in the home at all times.

This job description is not exhaustive and may be amended to meet changing needs.

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Kitchen Assistant

JOB TITLE: KITCHEN ASSISTANT
ACCOUNTABLE TO: HOME MANAGER
RESPONSIBLE TO: COOK

Job summary
To assist the Cook in the provision of qualitative service of the highest stand to service users and staff.

Responsibilities

To be aware of and undertake with the supervision all Health and Hygiene Regulations relating to the provision of a service of the highest standard.
To ensure that the cleanliness of all catering equipment and appliances is of the standard required by Environmental Health regulations.
To ensure catering supplies storage areas are clean and that food is stored correctly.
To assist in the cleaning of all kitchen areas and floors.
To assist with meal preparation as directed by Cook and sandwich/meal preparation for staff.
To assist with social functions within the Home as required.
To ensure dishes are washed and stored appropriately and any specific requirements are undertaken at Cooks request.
To be aware of the Fire Regulations and Health & Safety procedures and ensure that they are carried out under the Cooks supervision.
To work toward obtaining Health & Hygiene Certificate.
To attend in-service training or educational sessions as required.
Any other duties as directed by Cook

This job description may alter due to the changing needs of the service we are required to provide.

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Laundry Assistant

JOB TITLE: LAUNDRY ASSISTANT
ACCOUNT TO: HOME MANAGER
Job summary

To provide an effective and efficient laundry service to meet the needs of the environment, residents/patients and staff.

Responsibilities

Introduction/maintenance of a systematic approach to ensure that the needs of the Home are met each day.
Collection, washing, drying, ironing and maintaining of all residents personalised clothing.
Collection, washing, drying, ironing and maintaining all the Homes’ linen etc.
Sorting and storage of all laundry in the appropriate places.
Ensuring necessary repairs are carried out and that all residents clothes are properly identified and returned to the correct individuals.
Ensure correct storage/usage of all cleaning and drying agents in line with C.O.S.S.H. Regulations.
Ensure Health and Safety Regulations and hygiene standards are always maintained.
Ensure laundry area/drying room are clean and tidy and air inlets and ventilation are adequate.

The above job description is not an exhaustive list of duties and may change due to the needs of services we provide.

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RGN

JOB TITLE: R.G.N.
ACCOUNTABLE TO: HOME MANAGER
RESPONSIBLE TO: HOME MANAGER

AIMS OF THE POST

To assess care needs, develop programmes of care, implement and evaluate these using a selected model of nursing.

Carry out all relevant forms of care with/without supervision as necessary.

Provide leadership and supervise staff to maximum potential.

To provide cover to 24 hour care by flexibility of duty patterns.

Supervise staff at lower grades to their maximum potential.

Assist in the maintenance of 24 hour care.

OBJECTIVES OF THE POST

Professional

Ensure a high standard of nursing care is maintained at all times.

Observe the U.K.C.C. Code of Professional Conduct, Home Policies/Procedures and the Statutory and Legal requirements.

To be involved in the appraisal process and participate where required in staff appraisal of care assistants.

Clinical/Practitioner

Develop and monitor systems of individualised care planning and appropriate documentation. Ensure consultation and involvement of patients/residents and
carers in stages of this where necessary.
Assist in the development of all aspects related to a multi-disciplinary team approach.

Initiate, organise and participate in social activities where necessary and appropriate.

Liaise with medical staff representing nursing team or allocated patient/resident groups in case conferences.

Adhere to the procedure for administration of prescribed medicines/treatments, their storage and supply.

Make positive efforts to maintain awareness of clinical development s and research based practice-seeking out new knowledge of nursing and health issues.

Maintain a working environment conducive to job satisfaction, nurse education and good morale. Promote and encourage ideas of innovation/initiative in delivery of care.

Supervise, demonstrate, instruct care assistants in their delivery of care, professional conduct and environment awareness, maintaining in-service training.

Recognise situations that may be detrimental to health and safety individuals reporting concerns promptly where necessary to senior staff.

Contribute to, and, provide flexibility of duty patterns to maintain 24 hour cover.

Managerial

Provide effective deployment of available resources.

Provide information through nursing documentation and reports to aid assessment of individual care.

Supervision & introduction of agreed clinical and administrative procedures.

Prompt reporting of serious accidents/incidents of abnormal occurrences to senior staff.

Awareness and participation (when necessary) of stock control/ordering systems.

To train staff in aspects of Fire, Health & Safety etc. and ensure their adherence to these regulations at all times.

This job specification should not be regarded as an exhaustive description of duties and may alter to reflect the changing needs of the service we provide.

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RMN

JOB TITLE: STAFF NURSE – 1st Level Registration RMN Essential.
MANAGERIALLY &
CLINICALLY RESPONSIBLE TO: HOME MANAGER

AIMS OF THE POST

To assess care needs, develop programmes of care, implement and evaluate these using a selected model of nursing.

Carry out all relevant forms of care with/without supervision as necessary.

Take charge of the Nursing Home in the absence of person who has continuing responsibility.

Provide a leadership and supervise staff to maximum potential.

To provide cover to 24 hour care.

OBJECTIVES OF THE POST

1. Professional
1.1 Ensure a high standard of nursing care is maintained at all times.
1.2 Observe the UKCC Code of Professional Conduct, Home policies/procedures, and statutory/legal requirements.
1.3 To be involved in an appraisal process and participate in staff appraisal below 1st level registration.
2. Clinical/Practitioner
2.1 Develop and monitor systems of individualised care planning and appropriate documentation. Ensure consultation and involvement of patients/residents, relatives and carers in stages of this where necessary.
2.2 Assist in the development of effective links with other discipline/agencies. Contribute with all aspects related to a multi-disciplinary team approach.
2.3 Initiate, organise and participate in social activities where necessary and appropriate.
2.4 Liaise with medical staff representing nursing team or allocated patient/resident groups in case conferences.
2.5 Adhere to the procedure of administration of prescribed medicines/treatments, their storage and supply.
2.6 Make positive, efforts to maintain awareness of clinical developments and research based practice – seeking out new knowledge of nursing and health issues.
2.7 Maintain a working environment conducive to job satisfaction, nurse education and good morale. Promote and encourage ideas of innovation/initiate in delivery of care.
2.8 Supervise, demonstrate, instruct care assistants in their delivery of care, professional conduct and environmental awareness, maintaining in-service training.
2.9 Recognise situations that may be detrimental to health and safety of individuals reporting concerns promptly where necessary to senior staff.
2.10 Contribute to, and provide flexibility of duty patterns to maintain 24 hour cover.
3. Managerial
3.1 To take charge of the Home in the absence of the person who has continuing responsibility.
3.2 Provide effective deployment of available resources.
3.3 Provide information through nursing documentation and reports to aid assessment of individuals care.
3.4 Supervision and introduction of agreed clinical and administrative procedures.
3.5 Review patterns of work in consultation with the Senior Clinical Nurse/Home Manager.
3.6 Prompt reporting of serious accidents/incidents or abnormal occurrences to senior staff.
3.7 Awareness and participation (when necessary) of stock control/ordering systems.
3.8 To train staff in aspects of Fire, Health & Safety etc., and ensure their adherence to these regulations at all times.

This job specification should not be regarded as an exhaustive description of duties and may alter to reflect the changing needs of the service we provide.

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Senior Care Assistant

JOB TITLE: SENIOR CARE ASSISTANT
ACCOUNTABLE TO: HOME MANAGER
RESPONSIBLE: MANAGER/NURSE-IN-CHARGE

JOB SUMMARY

The post holder works to provide a supporting service to the Nurse-in-Charge. Duties are described within the following helping roles of support assistant.

Maintaining a safe and homely environment for service users by housekeeping duties in the care areas and prevention of cross-infection.

Receiving and giving information.

Working with and lending support to the qualified nurse carrying out planned care for individual service users.

CARE RESPONSIBILITIES
Personal and Social Care

Participating in the preparation for the informal reception of the client user at the time of admission
Attending to the needs of the carers/relatives of patients/service users and courteous reception of visitors in the Home.
Protecting service users who are frail, unsteady when walking, disabled by poor vision or confusion from all types of accidents.
Assisting service users in the care of their personal clothing and other possessions/valuables in accordance with the Home policies/procedures.
Knowing personal role at first aid level in resuscitation procedure.
Receiving and acting upon the instruction of the Nurse-in-Charge that may be spoken and/or written in the service users care plan, or occur during work activities.

HOUSEKEEPING

Observing and prompting comfortable heating and tolerable noise levels within the Home.
Service meals to service users.
* assisting with help or feeding
* assisting with choice when required.
* record of fluid intake when appropriate or directed.
* comply with special diets, report appetite and intake.
* prepare food and drinks as required.
Maintain recommendations/procedures for food hygiene and food handling.
Having detailed understanding of fire hazards, sighting of appliances, routines to be followed in the event of fire and evacuation process.
Assisting with tidiness in clinical areas, removal of used items of equipment, correct disposal of waste, soiled linen.
Assist Nurse-in-Charge or nominated Deputy in technical activities as required.
Preparing the personal space areas for service users before admission/after discharge, cleaning the beds etc., and other items of equipment.
Replenishing the service users areas with towels, soap etc., and identifying the need to replenish clinical stocks where holding levels are required.

CLERICAL/ADMINISTRATION

Listing service users property on arrival or departure.
Noting, reporting and documenting damaged furnishings, condition of equipment, baths, showers or other appliances.
Assisting as necessary with written documentation associated with any aspect of service users care – as supervised by Nurse in Charge.
Dealing promptly with telephone enquiries and messages, communicating effectively with other members of the team.

ADDITIONAL RESPONSIBILITIES

Promote effective communication both within and outside the Home environment.
Participate in flexible duty patterns that promote effective 24 hour care of service user./li>

This job description may be altered subject to the needs of the service we are required to provide and is not exhaustive.

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Senior Support Worker

Job Description
Title: Senior Support
Main Purpose of the Job

To assist the manager in leading and managing the service through:

Leading good practice in guest support
Development and practice of Person Centred Plans

Which reflect:

Peoples choices and Preferences
Respect for people as individuals
People’s presence and participation in the community
A positive image of people within the community
The need to maintain people’s welfare and safety

Principle Accountabilities

To assist the manager in leading good practice and developing excellence in guest support within a short break service.
To take the lead in dealing with emergency or complex situations which may arise in the absence of the manager?
To be responsible for undertaking Health and Safety and vehicle checks in accordance with agreed procedures.
Service planning and implementation
To support guests in undertaking activities both in the community and within the service upholding choice and developing new experiences.
To maintain records as required relative to people’s lives, service, medication and individual financial affaires.
To assist in the drawing up of risk assessments relating to individuals and the service in order to protect the health, safety and welfare of all, and to implement and contribute to the review of these.
To liaise with external parties carers and parents.
To directly line manage cook, domestic and support workers as required.
To assist the manager in the recruitment and development of the staff team, staff consultation processes, to be responsible for the deployment of staff through agreed rotas and staffing plans.
To undertake any other duties commensurate with the general level of responsibility of the job.

Person Specification
Education/Qualification/Training

GCSE (or equivalent) standard of education – Desirable
Relevant qualification e.g. NVQ Promoting Independence/Care Level 3 DesirableAttended mandatory courses i.e. First Aid, Moving and Handling (People
Moving People), Fire Safety and Basic Food Hygiene – Desirable

Work/Life Experience

A minimum of 2 years regular experience working with people with Learning Disabilities – Essential
Experience of staff supervision – Desirable

Competencies/Skills/Knowledge

Ability to take initiative in dealing in dealing with emergencies or complex situations – Essential
Ability to communicate effectively and support people with learning disabilities in line with their personal plan – Essential
The ability to apply the principles of equal opportunities in support work – Essential
Ability to record information appropriately, write reports and undertake administrative tasks – Essential
Ability to motivate and supervise staff – Essential
A general awareness of health and safety issues – Essential
A minimum of one year’s driving experience and a full driving licence – Desirable

Personal Qualities

A commitment to equal opportunities – Essential
The ability to work on own initiative in a responsible way – Essential
The ability to work as part of a team – Essential

All staff are required to respect the confidentiality of all matters that they might learn in the course of their employment. All staff are expected to respect the requirements under the Data Protection Act 1998. All staff must ensure that they are aware of the responsibilities under the Health and Safety at Work Act 1974.

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Support Worker

Job Description
Title: Senior Support

Main Purpose of the Job
To provide high quality support to guests based upon their needs and wishes which reflect:

Peoples choices and preferences
Respect for guests as individuals
Guests presence and participation in the community
A positive image of the guests within the community
The need to maintain the guests welfare and safety

Principle Accountabilities:-

To provide support that meets the daily living and personal care needs of the guests staying at the service.
To support the guests in undertaking activities and opportunities of their choice both within the service and in the community.
To maintain records as required relating to the guests lives, service Safety at Work Act guidelines, and individual financial affairs.
To assist with the drawing up of risk assessments relating to individuals and the service in order to protect the health, safety and welfare of all the staff and guests and to implement and contribute to the review of these.
To liaise with external parties, carers and parents as required.
To refer to the senior staff or manager in the event that managerial advice is essential to deal with an immediate situation.
To support and work together with all members of the team to provide a friendly and open atmosphere thus enhancing the guests stay.
To participate in the homes keyworker system.
To participate in all relevant training offered/required.
To be aware of company policies and procedures regarding Health and Safety and to have appropriate knowledge of the Health and Safety at Work Act guidelines.
To report any accidents, untoward incidents and complaints to the Senior Staff or Manager.
To maintain confidentiality relating to colleagues, guest and company policies and procedures.
To undertake any other duties commensurate with the general level of responsibility of the job.

This job description should be considered as a general guideline and does not preclude other appropriate functions and should be read in conjunction with the Company Policies and Procedures.

Person Specification:-
Job Title: - Support Worker
Reports to: - Senior Support and Manager
Education:-

GCSE (or equivalent) standard of education – Desirable
Relevant Qualification NVQ2 in Care – Desirable
Mandatory Training – First Aid, Moving and Handing, Fire Safety, Food Hygiene.

Work/Life Experience

Experience/contact with people who have a learning disability which may have been gained at work, as a volunteer or through personal contact.Desirable

Skills/Abilities/Knowledge

Ability to communicate effectively and support people with a learning disability in line with their personal plans – Essential
An ability to apply the principles of equal opportunity in support work – Essential
Ability to record information appropriately in writing – Essential
To have a general awareness of Health and Safety – Essential
An ability to work closely within a staff team – Essential
A minimum of 1years driving experience and a full drivers licence – Desirable

Personal Qualities

A commitment to The Grove’s Values – Essential
A commitment to equal opportunities – Essential
An empathic/warm disposition – Essential

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