The post holder works to provide a supporting service to the Nurse-in-Charge.
Duties are described within the following helping roles of support assistant.
Maintaining a safe and homely environment for service users by housekeeping duties in the care areas and prevention of cross-infection.
Receiving and giving information.
Working with and lending support to the qualified nurse carrying out planned care for individual service users.
Personal and Social Care
1. Participating in the preparation for the informal reception of the client user at the time of admission
2. Attending to the needs of the carers/relatives of patients/service users and courteous reception of visitors in the Home.
3. Protecting service users who are frail, unsteady when walking, disabled by poor vision or confusion from all types of accidents.
4. Assisting service users in the care of their personal clothing and other possessions/valuables in accordance with the Home policies/procedures.
5. Knowing personal role at first aid level in resuscitation procedure.
6. Receiving and acting upon the instruction of the Nurse-in-Charge that may be spoken and/or written in the service users care plan, or occur during work activities.
1. Observing and prompting comfortable heating and tolerable noise levels within the Home.
2. Service meals to service users.
- assisting with help or feeding
- assisting with choice when required.
- record of fluid intake when appropriate or directed
- comply with special diets, report appetite and intake
- prepare food and drinks as required.
3. Maintain recommendations/procedures for food hygiene and food handling.
4. Having detailed understanding of fire hazards, sighting of appliances, routines to be followed in the event of fire and evacuation process.
5. Assisting with tidiness in clinical areas, removal of used items of equipment, correct disposal of waste, soiled linen.
6. Assist Nurse-in-Charge or nominated Deputy in technical activities as required.
7. Preparing the personal space areas for service users before admission/after discharge,cleaning the beds etc., and other items of equipment.
8. Replenishing the service user’s areas with towels, soap etc., and identifying the need to replenish clinical stocks where holding levels are required.
1. Listing service user’s property on arrival or departure.
2. Noting, reporting and documenting damaged furnishings, condition of equipment, baths, showers or other appliances.
3. Assisting as necessary with written documentation associated with any aspect of service user’s care - as supervised by Nurse in Charge.
4. Dealing promptly with telephone enquiries and messages, communicating effectively with other members of the team.
1.Follow company policy & procedure for the administration of medication.
2. Liaise with GP’s and District nurses for review and prescriptions of medication.
3. Follow pharmacy procedures for ordering, receipt and disposal of medications.
4. Report any omissions to medications to senior staff/ Home Manager.
5. Notify Care Quality Commission of any drug errors and follow company policy & procedure and safeguarding procedure.
6. Liaise with GP’s and District Nurses to report any side effects or adverse reactions to medications.
1. Promote effective communication both within and outside the Home environment.
2. Participate in flexible duty patterns that promote effective 24 hour care of service user.
This job description may be altered subject to the needs of the service we are required to provide and is not exhaustive.
Applicants require a valid disclosure the cost is to be met by the applicant. You will only be contacted if successful for interview.
Email your CV to firstname.lastname@example.org